Amazon Flex 送货司机 — 上岗英语
用你的语言学习——但上岗后你要说英语。这些是这份工作实际要说的真实英语,附你语言的说明。不是脚本,而是从业者常遇到的情境。
确认配送 block
I reserved a 3-hour block starting at 4 PM.
说明你已预约的送货时段。
Where do I pick up the packages?
到站问取货点;app 里称作 delivery station。
找到地址
I can't find the address — is this the right building?
找不到地址时,请路人或居民确认。
I have a package for apartment 12B.
说明要送达的单元号。
通过门禁或前台
I'm an Amazon delivery driver — could you open the gate, please?
向门卫表明身份,请求开门。
Do you know the gate code, or is there a callbox?
询问门禁密码或对讲机位置。
完成交付
I'll leave it at your front door and take a photo.
无接触放门口并拍照;Flex 要求交付照。
This package needs a signature — can you sign here?
需签收的包裹,请对方签名。
联系亚马逊司机客服
I finished my route but a stop won't mark as delivered.
向客服报某站无法标记已送达。
The address is unsafe or there's an aggressive dog — I'm returning this package.
遇不安全地点或恶犬,告知退回包裹。
就账户问题申诉
My standing dropped, but the delivery wasn't my fault — I'd like to appeal.
评级下降但非本人过错,申请申诉。
Can you confirm my payment for yesterday's blocks?
向客服核对昨日 block 报酬。