家庭健康 / 个人护理助理

到客户家开始

• Good morning, Mr. Lee — I'm your home health aide for today. — 进客户家时自我介绍。

生活照护

• Let's get you washed and dressed — tell me if anything hurts. — 协助清洁穿衣,询问是否疼痛。
• Your care plan says a short walk after lunch — are you up for it? — 按照护计划安排(如午后步行)。

与家属沟通

• He ate well and took his walk — everything's on the log. — 向家属报当日情况(已记录)。
• For questions about his medication, please ask the nurse or doctor. — 🔴用药问题转护士/医生。

紧急与汇报

• He fell and can't get up — I'm calling 911 and then the agency. — 客户跌倒起不来,先叫 911 再报机构。
• I noticed his ankles are swollen today — I'll report it to the nurse. — 发现脚踝水肿,报告护士。

与主管沟通排班

• I can't reach the client — no one's answering the door. — 联系不上客户,报机构主管。
• My shift ends at 2, but the next aide hasn't arrived yet. — 下一班未到,报机构避免脱岗。