保险销售代理(人寿与健康) — 上岗英语

用你的语言学习——但上岗后你要说英语。这些是这份工作实际要说的真实英语,附你语言的说明。不是脚本,而是从业者常遇到的情境。

在一通销售电话上:需求对话、如实披露,以及温和促成

Thanks for taking my call — is now still a good time to go over your coverage options?
一句礼貌的开场,确认对方愿意继续。
To recommend the right plan, may I ask a few questions about your family, your income, and your health?
开启需求对话——一次诚实销售的核心。
I want to be clear about what this policy does NOT cover, so there are no surprises later.
把除外责任讲清楚,既是好做法,也是合规义务。
The premium is $X a month, and it's important that you keep it active — if the policy lapses early, it can affect your coverage.
谈续保(persistency)既保护客户的保障,也保护你的佣金,避免早期失效被追回。
There's no pressure — take the night to think it over, and I'll follow up tomorrow.
一个诚实、不施压的收尾;尊重客户,才能建立带来转介绍的信任。