Uber 网约车司机 — 上岗英语
用你的语言学习——但上岗后你要说英语。这些是这份工作实际要说的真实英语,附你语言的说明。不是脚本,而是从业者常遇到的情境。
接乘客
Hi, are you Sarah? I'm your Uber.
上车前先核对乘客姓名。
Could you tell me your PIN, please?
部分市场用到达验证码(PIN)防止上错车。
确认路线
The app has your destination — do you have a preferred route?
确认目的地并询问路线偏好。
与乘客交流
No problem, I can add a stop in the app.
乘客要加停靠点,可在 app 中添加。
Please buckle up — it's the law.
提醒乘客系安全带。
安全停靠
I can't stop here — I'll pull over just ahead where it's safe.
说明将在前方安全处靠边,不在车流中停。
联系 Uber 客服
A rider left an item in my car — how do I return it?
报告乘客遗留物品并问如何归还。
The rider was sick in my car — I need to report a cleaning fee.
车内被弄脏,凭收据申报清洁费。
评分与安全
My rating dropped after a rider canceled — can you review it?
乘客取消致评分下降,请客服复核。
I feel unsafe — I'm ending this trip now.
感到不安全时,你可以立即结束行程。