Gopuff Delivery Driver (1099 Gig) — On-the-job English
Study in your language — but on the job you'll speak English. These are the real phrases you actually say for this work, with a note in your language. Not a script; common situations workers report.
Picking up at the micro-fulfillment center
I'm here to pick up order 2214 — is it ready?
Confirm your order number with the staff at the pickup counter.
Can you double-check — this bag looks like it's missing an item.
Flag a possible missing item before you leave the store.
Which alcohol orders need an ID check at drop-off?
Ask which bags contain age-restricted items you must ID-check at the door.
Delivering to the customer's door
Gopuff delivery — can I see your ID? This order has alcohol in it.
Legally required age check before handing over an alcohol order.
I'll leave it right here by the door — have a good one.
Confirm a no-contact drop-off spot.
Sorry, I can't leave this order — I wasn't able to verify your age.
Refuse an alcohol/tobacco handoff if ID can't be verified.
A rushed delivery window
I'm about five minutes out — traffic's a little heavier than expected.
Give a customer a heads-up if you're slightly behind the advertised delivery speed.
I'd rather park safely and walk than risk a ticket or an accident.
Push back, in your own head and out loud if asked, against rushing unsafely to hit a speed promise.
🔴 Emergency — accident or injury on a run
This is 911 — I've been in a car accident delivering for Gopuff, at [address], and I think I'm hurt.
Call 911, say what happened, and give the exact address.
I'm conscious and breathing, but my arm hurts and I can't move it well.
Describe your own condition clearly to the 911 dispatcher.
No one else is trapped or hurt in the other car, as far as I can tell.
Report the status of anyone else involved in a crash.
Reporting a problem to Gopuff support
I need to report a canceled delivery — the address on the app doesn't exist.
Report a bad address so you're not penalized for a non-delivery.
The customer refused the order because it arrived open — here are photos.
Document a customer dispute with photo evidence when contacting support.