Gopuff Delivery Driver (W-2 Employee) — On-the-job English
Study in your language — but on the job you'll speak English. These are the real phrases you actually say for this work, with a note in your language. Not a script; common situations workers report.
Clocking in for your shift
I'm clocking in for my 2 o'clock shift at this store.
Check in with a shift lead or the app at the start of a scheduled shift.
Is there a specific zone or set of orders I'm assigned to today?
Ask about your assigned delivery zone for the shift.
Handling an alcohol/tobacco order at the door
Gopuff delivery — I need to see a valid ID before I can hand this over.
State the legal age-verification requirement clearly.
I'm sorry, this ID is expired — I can't complete this delivery.
Refuse delivery when the ID presented doesn't meet the requirement.
Talking with your shift lead
I'm running a little behind on my last few deliveries — heavy traffic.
Update your shift lead on delays, as a scheduled W-2 employee reporting up a chain.
Can I take my break now, or should I finish this batch first?
Ask about scheduled break timing, a W-2 employee right not typical of 1099 gig work.
🔴 Emergency — accident or injury on a run
This is 911 — I've been in a car accident while working a delivery shift for Gopuff, at [address], and I think I'm hurt.
Call 911, say what happened, and give the exact address.
I need to report this to my shift lead too, once I'm off the phone with 911.
As an employee, also notify your workplace chain after handling the emergency call.
I'm conscious and breathing, but my arm hurts and I can't move it well.
Describe your own condition clearly to the 911 dispatcher.
Asking HR/payroll about your W2
I can't find my W2 in Workday — can you help me access my tax documents?
Contact w2support@gopuff.com or your shift lead about a missing tax form.
Does my paycheck include the shift differential from last week?
Ask payroll a specific question about your W-2 paycheck as a scheduled employee.