Home Health / Personal Care Aide — On-the-job English
Study in your language — but on the job you'll speak English. These are the real phrases you actually say for this work, with a note in your language. Not a script; common situations workers report.
Arriving at the home
Good morning, Mr. Lee — I'm your home health aide for today.
Introduce yourself when you arrive at the client's home.
Personal care
Let's get you washed and dressed — tell me if anything hurts.
Assist with washing and dressing; ask about pain.
Your care plan says a short walk after lunch — are you up for it?
Follow the care plan (e.g. a short walk).
Talking with the family
He ate well and took his walk — everything's on the log.
Update the family; it's recorded in the log.
For questions about his medication, please ask the nurse or doctor.
🔴 Defer medication questions to the nurse/doctor.
Emergencies and reporting
He fell and can't get up — I'm calling 911 and then the agency.
Fall → call 911, then notify the agency.
I noticed his ankles are swollen today — I'll report it to the nurse.
Report a new symptom to the nurse.
Scheduling with your supervisor
I can't reach the client — no one's answering the door.
Can't reach the client → tell your supervisor.
My shift ends at 2, but the next aide hasn't arrived yet.
Report a coverage gap so the client isn't left alone.