Veho Driver (Route-Based Package Delivery) — On-the-job English
Study in your language — but on the job you'll speak English. These are the real phrases you actually say for this work, with a note in your language. Not a script; common situations workers report.
Picking up your route at the Veho warehouse
I'm here to pick up my route — my driver ID is 4521.
Check in with warehouse staff and identify yourself.
Can you help me confirm the package count for this route?
Ask staff to verify the number of packages loaded for your route.
Where should I park to load these boxes?
Ask where to position your vehicle for loading at the warehouse.
Delivering to a customer's door
I have a package for you from Veho — where would you like me to leave it?
Announce the delivery and ask where to place the package.
I'll leave it by the door and take a photo to confirm delivery.
Explain standard proof-of-delivery practice when no one answers.
Sorry, this address doesn't match what's on my route — can you confirm the unit number?
Resolve an address mismatch before leaving a package at the wrong door.
🔴 Emergency — accident or injury on your route
This is 911 — I need an ambulance, I've been in a car accident at [address].
Call 911, say what happened, and give the exact address or nearest cross-street.
I'm conscious and can talk, but my back and shoulder hurt from the crash.
Give the dispatcher your own condition after a crash.
I hurt my back lifting a heavy box on this route — I need to report it and stop delivering for today.
Report a lifting injury and stop working safely instead of pushing through it.
Reporting a route problem to Veho support
One of the packages on my route is damaged — I need to report it before I deliver it.
Flag pre-existing package damage to support before delivery.
My route has more stops than I can finish before dark — what should I do?
Ask support how to handle a route that's running long.