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Walmart Store Associate (W-2) — On-the-job English

Study in your language — but on the job you'll speak English. These are the real phrases you actually say for this work, with a note in your language. Not a script; common situations workers report.

First day — clocking in and finding your area

  • Hi, it's my first day — where do I clock in?

    Ask where to clock in on your first shift.

  • Which department am I assigned to today?

    Ask which area (stocking, front end, a department) you're in.

Helping a customer on the floor

  • That item is on aisle 12, on your right.

    Direct a customer to where a product is.

  • Let me check the back to see if we have more.

    Tell a customer you'll check the stockroom.

Asking a team lead about a task

  • Where should I stock these boxes?

    Ask your team lead where incoming freight goes.

  • This is too heavy for me to lift safely — can I get a hand?

    🔴 Ask for help with a too-heavy load to avoid injury.

Reporting an injury or emergency

  • I hurt my back lifting — I need to report an injury.

    🔴 Report a work injury to your manager right away.

  • Please call 911 — a customer collapsed and is not responding.

    🔴 Escalate a medical emergency — ask for 911.

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